Not So Ordinary

What: Adult's Disability Services provides support for adults 19 years of age or older living with intellectual or developmental disabilities. We offer:

• case management with a focus to promote inclusion in the community;

• respite funding for families caring for loved ones;

• community supports such as day programs; and

• a range of supported living services

Who: To be eligible for ADS services, applicants must: 

1) Be 19 years of age or older 

2) Be a Yukon resident (live in the Yukon for 3 months) 

3) Have an Intellectual Developmental Disorder (Intellectual Disability)*  or equivalent intellectual and functional limitations, existing before the age of 19 

4) Apply voluntarily or with the support of a legal guardian 

Where: Website Disability Services 49B Waterfront Place Phone: 867-393-7464 Fax: 867-667-7553 

Cost: Free

What: Children’s Disability Services We promote inclusion of children with disabilities in community life. CDS has supports and funding available. Families will first need to access other appropriate resources prior to accessing the CDS program (eg.., private insurance, employee benifits programs). Our social workers help families access the services they need. These services include:

• Coordination, case managmnet, and transition planning with a Social Worker

• Respit care- in home, and out-of-home;

• Inclusion supports- to assist a child to participate in community and recreational activities;

If eligable, the following services may also be offered:

• Family councling - for parents/guardians requiring professional counselling to strengthen your ability to care for and face the challenges of caring for your child's disability;

• Sibling care - when a parent/guardian must attend a medical appointment or therapy with their child and another family member is not able to take care of the sibling;

• Ocupational Therapy and/or Physiotherapy

• CDS Speech-Language Clinic

• Applied Behaviour Analysis - a theraputic intervention for children with Autism Spectrum Disorders

• Specialized camps

• Homemaker services for the family - including routine housekeeping and laundry services;

• In-home child care where, because of the child's complex needs, this is the most appropriate and cost-effective way to provide for the child's and family's needs. 

Who: You're eligible if:

• you're a Yukon resident;

• your child is under 19 years of age; and

• your child has a chronic develpomental, physical, sensory, cognitive, mental health or neurological impairment that significantly limits a child's ability to function in normal daily living. A child does not necessarily need a diagnosis and can be in the process of assesment to recieve supports. 

Where: Website

Phone 867-393-7464, toll free in Yukon 1-800-661-0408, extension 7464.

In person: 49B Waterfront Place in Whitehorse

Cost: Free

What: The Developmental Diagnostic and Support Clinic is part of Disability Services. The clinic offers:

• Autism Spectrum Disorder (ASD) assessments and diagnosis for school-aged children;

• Fetal Alcohol Spectrum Disorder (FASD) assessments and diagnosis for adults.

Who: Everyone.

Where: disabilityservicessubmissions@yukon.ca or phone 867-393-7464.

Cost: Free

What: Exercise services are available to all Yukoners living with 1 or more chronic conditions. After an initial assessment, the clinical exercise specialist will:

• recommend which exercise services are available; and

• outline strategies that’ll help improve your fitness and overall health.

This service includes:

• risk screening and activity plan development (summaries are shared with your primary care provider);

• supervised group exercise classes (available at the Canada Games Centre and at the chronic conditions program facility’s gym);

• virtual exercise classes; and

• exercise routine development along with education and recommendations on how to stay safe while being active and exercising.

Who: Yukoners with chronic conditions 18 and up. 

Where: The old Canadian Tire building. Website  Email yhlp@yukon.ca

4201 4 Ave Unit 300, Whitehorse, YT Y1A 5A1

Main telephone 867-667-8733

Phone toll free in the Yukon 1-800-661-0408, extension 8733

Cost: Free

What: The Find a primary care provider service connects residents of Whitehorse and surrounding areas with primary care providers who are accepting new patients.

Who: To use this service, you must:

• have a valid Yukon Health Care Insurance Plan (YHCIP);

• be 16 years old or older; and

• not have a family doctor or nurse practitioner.

Where: Website. Online form. 

Apply in person at:

Government of Yukon
Insured Health Services
204 Lambert Street, 4th floor Whitehorse, Yukon.

What: Referred Care Clinic

Who: Our Referred Care Clinic is a primary care clinic for vulnerable adults with:

• unstable mental health; or

• substance use disorders.

We serve people who:

• do not have a primary care provider, such as a doctor; and

• rely on outreach services.

How do you access this service?

Our Referred Care Clinic only accepts referrals from:

• Mental Wellness and Substance Use Services nurses;

• the Whitehorse General Hospital’s attending physician;

• psychiatrists in the Yukon; and

• overdose prevention coordinator (oopc@yukon.ca).

All referrals will be assessed for appropriateness by the Referred Care Clinic's lead physician and nurse practitioner.

Where:  Website. 

210 Elliott Street Y1A 2A2

Whitehorse

Main telephone

867-668-2552

What: The Whitehorse Walk-In Clinic is a health care facility that provides access to same-day, non-urgent care for all Yukon residents, with or without a family doctor. It can support you:

• with minor health concerns that do not require long-term follow-up; or

• as an alternative to visiting the Emergency Department for issues that do not require emergency care.

Who: The walk-in clinic offers care to Yukoners covered by the Yukon Health Care Insurance Plan. The clinic serves patients with Canadian health care coverage and a provincial or territorial health card.

To have insurance under the Yukon Health Care Insurance Plan, you must:

• be a Canadian citizen or have the necessary immigration status;

• make the Yukon your permanent home;

• be present in the Yukon for the majority of the year, or have a waiver from Insured Health Services if you're absent for more than 6 months.

New residents

If you're new to the Yukon, you're eligible for Insured Health Services once you've been a resident for 3 months. Get more information or sign up for the Yukon Health Care Insurance Plan.

Where: 108 Jarvis St, Unit 103 The entrance is on the corner of Jarvis Street and Second Avenue, in the Mah’s Point building. Email whitehorsewalkin@yukon.ca or phone 867-471-0035.

Cost: Free

What: Whitehorse services include:

• care coordination;

• social work;

• home support;

• occupational therapy;

• physiotherapy;

• nursing; and

• speech-language pathology.

Community services include:

• care coordination;

• regional home support workers;

• community-based nursing; and

• regional therapy services (physiotherapy, occupational therapy or speech-language pathology).

Who: Yukoners of all ages are eligible if they: have an assessed need for home care; and have, or have applied for, the Yukon Health Care Insurance Plan.

Where: Website. Phone 867-667-5774, or toll-free in Yukon 1-800-661-0408, extension 5774.

Cost: Free

What: This free service is available in all Yukon communities for Yukoners living with chronic health conditions. This tool is ideal for people interested in improved self-management of their health condition. You’ll be provided with an easy-to-use tablet with health monitoring equipment you can use in your home.

Who: Yukoners 18 and up with chronic conditions. 

Where: The old Canadian Tire building. Website  Email yhlp@yukon.ca

4201 4 Ave Unit 300, Whitehorse, YT Y1A 5A1

Main telephone 867-667-8733

Phone toll free in the Yukon 1-800-661-0408, extension 8733

Cost: Free

What: Yukon Healthy Living Program. A self-management program developed in collaboration with PainBC. We designed this program for people living with chronic pain. This 10-week workshop will provide participants opportunities to learn about pain through:

• the various factors that can cause or make pain worse; and

• simple strategies that can help participants better manage pain in everyday life.

Who: Everyone

Where: The old Canadian Tire building. Website  Email yhlp@yukon.ca

4201 4 Ave Unit 300, Whitehorse, YT Y1A 5A1

Main telephone 867-667-8733

Phone toll free in the Yukon 1-800-661-0408, extension 8733

Cost: Free

What: Work with a chronic conditions nurse educator (CCNE) to better understand your chronic condition, or your risk of developing a chronic condition. They can help you learn how best to manage it. The nurse educator will work with you and your care provider to determine a care plan that helps you achieve your goals and live well.

This service includes:

• health screening to identify clients who are at risk of developing a chronic condition;

• client and caregiver education;

• lifestyle change support and care-planning;

• guideline care support;

• medication reviews; vital signs such asblood pressure; oxygen; heart rate; height; and weight.
  reviewing and ordering condition-specific blood work;

• foot checks; and

• referral to additional services.

Who: Yukoners 18 and up with chronic conditions.

Where: The old Canadian Tire building. Website  Email yhlp@yukon.ca

4201 4 Ave Unit 300, Whitehorse, YT Y1A 5A1

Main telephone 867-667-8733

Phone toll free in the Yukon 1-800-661-0408, extension 8733

Cost: Free

What: In pulmonary rehabilitation, you'll learn skills to effectively manage chronic obstructive pulmonary disease (COPD), or other chronic lung conditions such as:

• bronchitis;

• emphysema;

• asthma; and

• pulmonary fibrosis.

This program includes:

• 1-on-1 assessment with a registered nurse and clinical exercise specialist;

• support of a certified respiratory educator (CRE);

• group education sessions that help you learn how to monitor and manage your condition;

• information on local support resources; and

• group supervised exercise program to help build and maintain physical fitness and long-term independence.

Who: Yukoners 18 and up with COPD or other chronic lung conditions. 

Where: The old Canadian Tire building. Website  Email yhlp@yukon.ca

4201 4 Ave Unit 300, Whitehorse, YT Y1A 5A1

Main telephone 867-667-8733

Phone toll free in the Yukon 1-800-661-0408, extension 8733

Cost: Free